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Salesforce, Inc. (CRM) Gross Margin: 77.64%

Is Salesforce, Inc.’s gross margin high or low?

Salesforce, Inc.'s gross margin of 77.64% is in line with its 5-year average of 75.27%, near the high end of its 5-year range (73.34%–77.68%).

The gross margin for Salesforce, Inc. (CRM) is 77.64% as of Wednesday, June 10, 2026. It is above its 12-month average by 0.26% (77.44%).

CRM Gross Margin Chart

CRM Gross Margin
77.68%+0.63% 1Y
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CRM Average Gross Margin Chart

CRM Current vs Average Gross Margin Chart

CRM Gross Margin Metrics

GROSS MARGIN

77.64%

GROSS MARGIN AVG TTM

77.44%

GROSS MARGIN AVG 3Y

75.93%

GROSS MARGIN AVG 5Y

75.27%

GROSS MARGIN AVG 10Y

74.91%

GROSS MARGIN AVG 15Y

75.80%

GROSS MARGIN AVG 20Y

76.35%

CURRENT VS TTM AVG

+0.26%

CURRENT VS 3Y AVG

+2.26%

CURRENT VS 5Y AVG

+3.15%

CURRENT VS 10Y AVG

+3.64%

CURRENT VS 15Y AVG

+2.43%

CURRENT VS 20Y AVG

+1.69%

CRM Competitors' Gross Margin

NAMEMARKET CAPGROSS MARGINTTM3Y5Y
Salesforce, Inc. (CRM)$141.00B77.64%77.44%75.93%75.27%
Shopify Inc. (SHOP)$140.41B47.97%49.22%49.35%50.64%
Uber Technologies, Inc. (UBER)$139.66B41.03%39.58%39.31%42.90%
CrowdStrike Holdings, Inc. (CRWD)$164.89B75.03%74.80%74.51%74.23%
Western Digital Corporation (WDC)$167.87B45.43%33.42%30.09%28.28%
ServiceNow, Inc. (NOW)$109.38B76.56%78.36%78.40%78.13%
Cadence Design Systems, Inc. (CDNS)$105.80B88.85%86.20%87.84%88.28%
Accenture plc (ACN)$104.93B31.99%32.26%32.21%32.13%
Palo Alto Networks, Inc. (PANW)$179.39B71.94%73.88%72.20%71.59%
Fortinet, Inc. (FTNT)$101.91B80.67%80.70%78.38%78.02%

Gross Margin Analysis

Gross Margin

77.6%

(Revenue - COGS) / Revenue

Salesforce, Inc. Gross Margin Formula & Definition

Gross Margin = Gross Profit / Revenue

Gross margin is the percentage of revenue remaining after the cost of goods sold, reflecting core product profitability.

Expanded definitions: Investopedia, Wikipedia, Corporate Finance Institute

Salesforce, Inc. Gross Margin FAQ

What is the gross margin for Salesforce, Inc. (CRM)?
The gross margin for CRM stock is 77.64%.
Is Salesforce, Inc.'s gross margin high or low?
Salesforce, Inc.'s gross margin of 77.64% is in line with its 5-year average of 75.27%, near the high end of its 5-year range (73.34%–77.68%).
What is the TTM average gross margin for Salesforce, Inc. (CRM)?
The TTM average gross margin for CRM stock is 77.44%.
What is the 3Y average gross margin for Salesforce, Inc. (CRM)?
The 3Y average gross margin for CRM stock is 75.93%.
What is the 5Y average gross margin for Salesforce, Inc. (CRM)?
The 5Y average gross margin for CRM stock is 75.27%.
What is the 10Y average gross margin for Salesforce, Inc. (CRM)?
The 10Y average gross margin for CRM stock is 74.91%.
What is the 15Y average gross margin for Salesforce, Inc. (CRM)?
The 15Y average gross margin for CRM stock is 75.80%.
What is the 20Y average gross margin for Salesforce, Inc. (CRM)?
The 20Y average gross margin for CRM stock is 76.35%.

Salesforce, Inc. Gross Margin History

DATEGROSS MARGIN
2026-01-3177.68%
2025-01-3177.19%
2024-01-3175.50%
2023-01-3173.34%
2022-01-3173.48%
2021-01-3174.41%
2020-01-3175.23%
2019-01-3174.02%
2018-01-3174.11%
2017-01-3173.92%
2016-01-3175.18%
2015-01-3176.01%
2014-01-3176.21%
2013-01-3177.59%
2012-01-3178.43%
2011-01-3180.46%
2010-01-3180.24%
2009-01-3179.52%
2008-01-3177.08%
2007-01-3176.08%
2006-01-3177.69%
2005-01-3181.03%
2004-01-3182.01%
2003-01-3179.68%
2002-01-3173.02%
2001-01-3137.04%

About Salesforce, Inc.

Salesforce, Inc. is a leading provider of customer relationship management (CRM) solutions, dedicated to connecting businesses and their clientele on a global scale. At its core, the Customer 360 platform empowers organizations to create seamless, integrated experiences for their customers. The company's extensive suite of services encompasses a wide array of functionalities: Sales: Tools designed to manage sales pipelines, track leads, forecast opportunities, extract data-driven insights through analytics, and streamline the creation of quotes, contracts, and invoices. Service: Capabilities enabling companies to deliver highly personalized, trustworthy, and scalable customer support. Platform: A versatile development environment, featuring intuitive drag-and-drop tools, that allows businesses of diverse sizes, locations, and industries to build tailored applications, thereby strengthening customer relationships. Learning: An online educational platform providing accessible training to acquire sought-after Salesforce skills. Slack: A comprehensive system for team collaboration and engagement. Marketing: Solutions for strategizing, personalizing, and optimizing individual customer marketing journeys. Commerce: Offerings that unify customer interactions across various channels, including mobile, web, social media, and physical retail stores. Tableau: A complete analytics solution addressing a broad spectrum of enterprise data analysis needs. MuleSoft: An integration platform designed to unlock and connect data residing across an organization's various systems. Salesforce's offerings cater to numerous sectors, such as financial services, healthcare, life sciences, and manufacturing, among others. Beyond its core products, the company also provides professional services and conducts both in-person and online courses to certify customers and partners in the architecture, administration, deployment, and development of its services. Its solutions are distributed through direct sales channels, as well as a network of consulting firms, systems integrators, and other strategic partners. Established in 1999, Salesforce, Inc. maintains its headquarters in San Francisco, California.

San Francisco, CA
76,453 employees
Technology / Software - Application
Sector
Technology
Industry
Software - Application
CEO
Marc R. Benioff