ServiceNow (NOW) Financials: History & Chart

ServiceNow, Inc. (NOW)NOWServiceNow, Inc.

About ServiceNow, Inc.

ServiceNow, Inc. specializes in delivering cloud-based solutions designed to streamline and automate critical business services for organizations across the globe. Its flagship "Now Platform" serves as the foundation, leveraging technologies such as workflow automation, artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA). This platform also incorporates robust features like performance analytics, electronic service catalogs, configuration management systems, data benchmarking, encryption capabilities, and various collaboration and development tools. ServiceNow offers a comprehensive suite of applications built on this platform, catering to diverse enterprise needs. Key offerings include IT Service Management (ITSM), which streamlines support for employees, customers, and partners; IT Business Management (ITBM); IT Operations Management (ITOM), designed to integrate and manage both physical and cloud-based IT infrastructure; and IT Asset Management (ITAM) for automating asset lifecycles. Its Security Operations solution facilitates seamless integration between internal systems and third-party security tools. Beyond IT, the company provides solutions for Governance, Risk, and Compliance (GRC) to enhance organizational resilience, along with tools for Human Resources, Legal, and general workplace service delivery, including dedicated safe workplace applications. Other specialized applications cover Customer Service Management (CSM) and Field Service Management (FSM). To further extend functionality, ServiceNow offers App Engine for custom development and IntegrationHub to connect workflows across various applications. The company also provides a range of professional services, industry-specific solutions, and comprehensive customer support. ServiceNow's diverse client base spans critical sectors such as government, financial services, healthcare, telecommunications, manufacturing, and education, alongside various IT services, technology, oil and gas, and consumer product industries. The company reaches these customers through a combination of its direct sales force and a network of resale partners. Notably, a strategic alliance with Celonis assists clients in pinpointing and prioritizing business processes ripe for automation. Established in 2004 and headquartered in Santa Clara, California, the company originally operated as Service-now.com before rebranding to ServiceNow, Inc. in May 2012.

Santa Clara, CA

29,187 employees

www.servicenow.com

Technology / Software - Application

Sector: Technology
Industry: Software - Application
CEO: William R. McDermott

View full financials

Financials

SEC Filings

Quarterly Income Statement (USD)

Swipe horizontally to review earlier periods. The line-item column stays pinned.

Quarterly Report	TTM	Quarter ended Jun 2026	Quarter ended Mar 2026	Quarter ended Dec 2025	Quarter ended Sep 2025	Quarter ended Jun 2025	Quarter ended Mar 2025	Quarter ended Dec 2024	Quarter ended Sep 2024
Revenue	14.73B	3.99B	3.77B	3.57B	3.41B	3.21B	3.09B	2.96B	2.80B
Cost of Goods Sold	3.72B	1.17B	940.00M	834.00M	774.00M	724.00M	651.00M	631.00M	584.00M
Gross Profit	11.02B	2.82B	2.83B	2.73B	2.63B	2.49B	2.44B	2.33B	2.21B
Gross Profit Margin	74.8%	70.7%	75.1%	76.6%	77.3%	77.5%	78.9%	78.7%	79.1%
Total Operating Expenses	9.34B	2.66B	2.33B	2.29B	2.06B	2.13B	1.99B	1.95B	1.79B
Research & Development	3.26B	915.00M	823.00M	773.00M	750.00M	734.00M	703.00M	668.00M	626.00M
Selling, General & Administrative	6.07B	1.74B	1.50B	1.52B	1.31B	1.40B	1.28B	1.28B	1.17B
Operating Income (EBIT)	1.68B	162.00M	503.00M	443.00M	572.00M	358.00M	451.00M	374.00M	418.00M
Operating Margin	11.4%	4.1%	13.3%	12.4%	16.8%	11.1%	14.6%	12.6%	14.9%
Income Before Tax (EBT)	2.35B	438.00M	673.00M	541.00M	694.00M	471.00M	555.00M	463.00M	516.00M
Interest Income	378.00M	70.00M	88.00M	105.00M	115.00M	116.00M	115.00M	106.00M	108.00M
Interest Expense	11.00M	-6.00M	6.00M	5.00M	6.00M	6.00M	6.00M	5.00M	6.00M
Other Income/Expense	666.00M	276.00M	170.00M	98.00M	122.00M	113.00M	104.00M	89.00M	98.00M
Net Income	1.67B	298.00M	469.00M	401.00M	502.00M	385.00M	460.00M	384.00M	432.00M
Income Tax Expense	676.00M	140.00M	204.00M	140.00M	192.00M	86.00M	95.00M	79.00M	84.00M
Net Profit Margin	11.3%	7.5%	12.4%	11.2%	14.7%	12.0%	14.9%	13.0%	15.4%
EBITDA	2.09B	-96.00M	761.00M	655.00M	766.00M	530.00M	611.00M	528.00M	537.00M
EBITDA Margin	14.2%	-2.4%	20.2%	18.4%	22.5%	16.5%	19.8%	17.9%	19.2%
Depreciation & Amortization	406.00M	-258.00M	258.00M	212.00M	194.00M	172.00M	160.00M	154.00M	119.00M
EPS Basic	1.61	0.29	0.45	0.39	0.48	0.37	0.44	0.37	0.42
EPS Diluted	1.60	0.29	0.45	0.38	0.48	0.37	0.44	0.37	0.41
Shares Outstanding	1.03B	1.03B	1.04B	1.04B	1.04B	1.04B	1.03B	1.03B	1.03B
Diluted Shares Outstanding	1.04B	1.04B	1.04B	1.05B	1.05B	1.05B	1.05B	1.04B	1.04B

Annual Income Statement (USD)

Swipe horizontally to review earlier years. The line-item column stays pinned.

Annual Report	12/31/2025	12/31/2024	12/31/2023	12/31/2022	12/31/2021	12/31/2020	12/31/2019	12/31/2018
Revenue	13.28B	10.98B	8.97B	7.25B	5.90B	4.52B	3.46B	2.61B
Cost of Goods Sold	2.98B	2.29B	1.92B	1.57B	1.35B	987.11M	796.64M	622.66M
Gross Profit	10.29B	8.70B	7.05B	5.67B	4.54B	3.53B	2.66B	1.99B
Gross Profit Margin	77.5%	79.2%	78.6%	78.3%	77.1%	78.2%	77.0%	76.1%
Total Operating Expenses	8.47B	7.33B	6.29B	5.32B	4.29B	3.33B	2.62B	2.03B
Research & Development	2.96B	2.54B	2.12B	1.77B	1.40B	1.02B	748.37M	529.50M
Selling, General & Administrative	5.51B	4.79B	4.16B	3.55B	2.89B	2.31B	1.87B	1.50B
Operating Income (EBIT)	1.82B	1.36B	762.00M	355.00M	257.00M	198.86M	42.00M	-42.43M
Operating Margin	13.7%	12.4%	8.5%	4.9%	4.4%	4.4%	1.2%	-1.6%
Income Before Tax (EBT)	2.26B	1.74B	1.01B	399.00M	249.00M	150.00M	67.19M	-39.02M
Interest Income	451.00M	419.00M	302.00M	82.00M	20.00M	39.00M	55.41M	56.13M
Interest Expense	23.00M	23.00M	24.00M	27.00M	28.00M	33.00M	33.28M	52.73M
Other Income/Expense	437.00M	374.00M	246.00M	44.00M	-8.00M	-49.00M	25.00M	3.40M
Net Income	1.75B	1.43B	1.73B	325.00M	230.00M	119.00M	626.70M	-26.70M
Income Tax Expense	513.00M	313.00M	-723.00M	74.00M	19.00M	31.00M	-559.51M	-12.32M
Net Profit Margin	13.2%	13.0%	19.3%	4.5%	3.9%	2.6%	18.1%	-1.0%
EBITDA	2.56B	1.83B	1.32B	697.00M	729.00M	469.86M	244.50M	105.77M
EBITDA Margin	19.3%	16.7%	14.8%	9.6%	12.4%	10.4%	7.1%	4.1%
Depreciation & Amortization	738.00M	465.00M	562.00M	342.00M	472.00M	271.00M	202.50M	148.20M
EPS Basic	1.69	1.38	1.70	0.32	0.23	0.12	0.67	-0.03
EPS Diluted	1.67	1.37	1.68	0.32	0.23	0.12	0.64	-0.03
Shares Outstanding	1.04B	1.03B	1.02B	1.01B	990.47M	965.48M	932.33M	889.23M
Diluted Shares Outstanding	1.05B	1.04B	1.03B	1.02B	1.02B	1.01B	986.12M	889.23M

Values are displayed in USD. Negative numbers shown in red.

Values are displayed in USD. Negative numbers are shown in red.