Salesforce, Inc. (CRM) vs ServiceNow, Inc. (NOW)

CRM leads on 10 of 15 compared metrics.

A side-by-side comparison of Salesforce, Inc. and ServiceNow, Inc. across valuation, profitability, dividends, and growth — built entirely from reported fundamentals, as of June 14, 2026. The ● marks the stronger figure on each row (cheaper multiple, higher margin/return).

Compare

Total return — CRM vs NOW

growth of $100 · last 14y
CRM +403.6%NOW +1976.2%NOW compounded faster
01k2k3k4k5kStart $1002015201820212024$504$2,076
CRM NOW

CRM vs NOW: by the numbers

  • CRM is the larger company ($135.86B vs $105.35B market cap).
  • CRM trades at the lower earnings multiple (19.22 vs 60.80 P/E).
  • CRM converts more revenue to profit (18.73% vs 12.59% net margin).
  • NOW grew revenue faster over the past five years (23.64% vs 13.89% CAGR).
  • CRM pays a dividend (1.28% yield) while NOW does not currently pay one.

Which is better, CRM or NOW?

Metric tally: CRM 10 · NOW 5

It depends on what you're optimizing for:

ValueCRM(lower P/E)
GrowthNOW(faster 5Y revenue CAGR)
QualityNOW(higher ROIC)

Metrics side by side

Valuation

MetricCRMNOW
P/E ratio19.2260.80
Forward P/E11.7520.19
P/S ratio3.377.61
P/B ratio4.229.06
PEG ratio1.244.05
EV / EBITDA13.6332.83
FCF yield10.14%4.36%

Profitability

MetricCRMNOW
Gross margin77.64%76.56%
Operating margin21.94%13.44%
Net margin18.73%12.59%
ROE23.44%14.98%
ROIC8.76%8.98%

Dividends

MetricCRMNOW
Dividend yield1.28%
Payout ratio27.11%

Growth (annualized)

MetricCRMNOW
Revenue CAGR (5Y)13.89%23.64%
EPS CAGR (5Y)11.87%69.74%
FCF CAGR (5Y)21.18%24.23%
Total return CAGR (5Y)-6.82%0.51%

Frequently asked

Which is better, CRM or NOW?
It depends on your goal. value: CRM (lower P/E); growth: NOW (faster 5Y revenue CAGR); quality: NOW (higher ROIC). Across all compared metrics, CRM leads 10 to 5.
Is CRM or NOW cheaper?
On trailing earnings, CRM is cheaper: CRM trades at a 19.22 P/E and NOW at 60.80.
Which has grown faster, CRM or NOW?
Over the past five years, NOW grew revenue faster — CRM at a 13.89% CAGR versus NOW at 23.64%.
Does CRM or NOW pay a bigger dividend?
CRM pays a dividend (1.28% yield) while NOW does not currently pay one.
Is CRM or NOW more profitable?
CRM runs the higher net margin — CRM at 18.73% versus NOW at 12.59%.
Which has been the better investment, CRM or NOW?
Over the past 10-year, NOW delivered the higher annualized total return — CRM at 7.51% versus NOW at 21.29%. Past performance doesn't predict future results.

Figures are sourced from reported fundamentals and the latest end-of-day price. This comparison is informational only and is not investment advice. Past performance does not predict future results. See our methodology. Compiled by TGMCharts Research · data verified June 14, 2026.