Salesforce, Inc. (CRM) vs ServiceNow, Inc. (NOW)
CRM leads on 10 of 15 compared metrics.
A side-by-side comparison of Salesforce, Inc. and ServiceNow, Inc. across valuation, profitability, dividends, and growth — built entirely from reported fundamentals, as of June 14, 2026. The ● marks the stronger figure on each row (cheaper multiple, higher margin/return).
Total return — CRM vs NOW
growth of $100 · last 14yCRM +403.6%NOW +1976.2%NOW compounded faster
CRM NOW
CRM vs NOW: by the numbers
- •CRM is the larger company ($135.86B vs $105.35B market cap).
- •CRM trades at the lower earnings multiple (19.22 vs 60.80 P/E).
- •CRM converts more revenue to profit (18.73% vs 12.59% net margin).
- •NOW grew revenue faster over the past five years (23.64% vs 13.89% CAGR).
- •CRM pays a dividend (1.28% yield) while NOW does not currently pay one.
Which is better, CRM or NOW?
Metric tally: CRM 10 · NOW 5It depends on what you're optimizing for:
ValueCRM(lower P/E)
GrowthNOW(faster 5Y revenue CAGR)
QualityNOW(higher ROIC)
Metrics side by side
Valuation
| Metric | CRM | NOW |
|---|---|---|
| P/E ratio | 19.22● | 60.80 |
| Forward P/E | 11.75● | 20.19 |
| P/S ratio | 3.37● | 7.61 |
| P/B ratio | 4.22● | 9.06 |
| PEG ratio | 1.24● | 4.05 |
| EV / EBITDA | 13.63● | 32.83 |
| FCF yield | 10.14%● | 4.36% |
Profitability
| Metric | CRM | NOW |
|---|---|---|
| Gross margin | 77.64% | 76.56% |
| Operating margin | 21.94%● | 13.44% |
| Net margin | 18.73%● | 12.59% |
| ROE | 23.44%● | 14.98% |
| ROIC | 8.76% | 8.98%● |
Dividends
| Metric | CRM | NOW |
|---|---|---|
| Dividend yield | 1.28% | — |
| Payout ratio | 27.11% | — |
Growth (annualized)
| Metric | CRM | NOW |
|---|---|---|
| Revenue CAGR (5Y) | 13.89% | 23.64%● |
| EPS CAGR (5Y) | 11.87% | 69.74%● |
| FCF CAGR (5Y) | 21.18% | 24.23%● |
| Total return CAGR (5Y) | -6.82% | 0.51%● |
Frequently asked
- Which is better, CRM or NOW?
- It depends on your goal. value: CRM (lower P/E); growth: NOW (faster 5Y revenue CAGR); quality: NOW (higher ROIC). Across all compared metrics, CRM leads 10 to 5.
- Is CRM or NOW cheaper?
- On trailing earnings, CRM is cheaper: CRM trades at a 19.22 P/E and NOW at 60.80.
- Which has grown faster, CRM or NOW?
- Over the past five years, NOW grew revenue faster — CRM at a 13.89% CAGR versus NOW at 23.64%.
- Does CRM or NOW pay a bigger dividend?
- CRM pays a dividend (1.28% yield) while NOW does not currently pay one.
- Is CRM or NOW more profitable?
- CRM runs the higher net margin — CRM at 18.73% versus NOW at 12.59%.
- Which has been the better investment, CRM or NOW?
- Over the past 10-year, NOW delivered the higher annualized total return — CRM at 7.51% versus NOW at 21.29%. Past performance doesn't predict future results.
Go deeper
Dig into the metrics
Salesforce P/E ratioServiceNow P/E ratioSalesforce dividend yieldServiceNow dividend yieldSalesforce ROEServiceNow ROESalesforce operating marginServiceNow operating marginSalesforce revenue growthServiceNow revenue growthSalesforce free cash flowServiceNow free cash flow
Salesforce & ServiceNow appear in these rankings
Figures are sourced from reported fundamentals and the latest end-of-day price. This comparison is informational only and is not investment advice. Past performance does not predict future results. See our methodology. Compiled by TGMCharts Research · data verified June 14, 2026.